Accounting Software Support · South West
Accounting software setup & support in Truro
If your Truro business is moving to Making Tax Digital, changing platforms, or staring at a reconciliation that has not balanced for a year, this is the service. We set up, migrate, clean up and train, for clients across South West, entirely online, with the fee agreed before we start and the work recorded so you can replay it.
from £99 · fixed, one-off
Next deadlines
- VAT return and payment for the quarter that ended last month
- MTD quarterly update deadline (7 August, 7 November, 7 February, 7 May)
- VAT return and payment for the quarter that ended last month
- VAT return and payment for the quarter that ended last month
Who this is for
Accounting Software Support for Truro
Sole traders and small companies in Truro starting with cloud accounting for the first time, businesses moving between platforms or off spreadsheets for Making Tax Digital, owners whose software file has become unreliable after years of unreconciled entries, and teams who need to be taught to use the system they already have.
What is included
Everything inside the fixed fee
- Platform recommendation based on your business, VAT position, MTD obligations and budget, not on commission
- Chart of accounts tailored to your trade, with VAT codes, bank feeds and opening balances configured
- Migration from another platform or spreadsheets with historical transactions, customers, suppliers and balances carried over
- File cleanup: duplicates removed, bank reconciled, suspense cleared, VAT returns reconciled to what was filed
- Automations configured: receipt capture, recurring invoices, payment reminders, bank rules
- Recorded 90-minute training session for you or your team, with a written quick-reference afterwards
How it works
Accounting Software Support from Truro, step by step
Tell us your situation
A short message or call about what you do and what needs filing. We ask the questions that determine the right package and nothing more.
Fixed fee in writing
You receive one price for the work, confirmed by email before anything starts. It does not change if the job takes longer than we expected.
Send records, review the draft
Records come by WhatsApp or email. We prepare the draft, explain the figures in plain English and answer your questions.
We file, you get the receipts
Once you approve and the fee is settled, we submit electronically and forward the HMRC or Companies House acknowledgement the same day.
Why IGI
The IGI way of working, in Truro
No hourly rate and no surprise invoice. Truro clients know the fee for accounting software support before they send a single document, and it stays fixed.
We work to the HMRC and Companies House calendar, not an appointment diary. Clients in Truro get reminders at 60, 30 and 7 days before each date that applies to accounting software support.
We serve Truro remotely by design: records by WhatsApp or email, drafts back for approval, filing electronic. The saving on premises is passed to you in the fee for accounting software support.
A named person handles your accounting software support from Truro and knows the file, so you are not re-explaining your business to a different helpdesk each time.
Plain English, with the numbers. Every draft for Truro comes with a short explanation of what the figures mean and what, if anything, you should do about them.
You stay in control of accounting software support: drafts go to Truro clients first, with the figures explained, and nothing leaves us until you say so.
Local facts
About Truro
Truro is in South West, in the TR1 postcode district, England. Income tax in England follows the UK rates: 20% basic to £50,270, 40% higher to £125,140 and 45% additional, with the personal allowance of £12,570 tapered away above £100,000. National Insurance, VAT and Corporation Tax are UK-wide, and Stamp Duty Land Tax applies to property purchases.
| Place | Distance | Direction |
|---|---|---|
| Hendra Barton | 0.5 mi | NW |
| Kenwyn | 0.8 mi | NW |
| Malabar Housing Estate | 1 mi | W |
| Calenick | 1 mi | S |
| Higher Town, South West | 1 mi | W |
| Town, Higher, South West | 1 mi | W |
| Tregurra | 1 mi | NE |
| Buckshead, Cornwall | 1 mi | NE |
Worth knowing
Rules that come up in this work
Confirmation statements and identity verification
Companies House has tightened its requirements under the Economic Crime and Corporate Transparency Act: every company needs a registered email address and an appropriate registered office, every statement includes a lawful-purpose declaration, and every director and PSC must verify their identity. The confirmation statement, due annually with a £50 fee, is where most of this is confirmed.
CIS deductions
CIS turns construction subcontractors into advance taxpayers: a fifth of every labour payment goes to HMRC before they see it. Registering keeps the rate at 20% rather than 30%; gross payment status, for established businesses with a clean record, removes deductions altogether. The annual return is where the overpayment comes back, and filing it early brings the refund sooner.
Late filing penalties
Lateness is expensive in a way that compounds. For individuals, £100 immediately, then daily penalties, then percentage-based ones at six and twelve months, with interest running on unpaid tax throughout. For companies, Companies House penalties scale with delay and double on repeat, and HMRC adds its own for a late CT600. Filing on time is the cheapest tax planning there is.
Making Tax Digital for Income Tax
MTD for Income Tax replaces one annual return with quarterly digital updates and a year-end declaration, submitted from software. The threshold is gross trading and property income, measured two years earlier, and started at £50,000 in April 2026 before falling to £30,000 in April 2027. Anyone affected needs digital record keeping in place before their start date, not after.
The Self Assessment calendar
Self Assessment runs on a fixed annual cycle. Registration by 5 October following the tax year, online filing and payment by 31 January, and a second instalment on 31 July for those making payments on account. The penalties for lateness are automatic and escalate monthly, which is why we file early and chase approvals well before the window closes.
Payments on account
If your Self Assessment bill exceeds £1,000 and less than 80% of your tax was collected at source, HMRC asks for two advance payments towards the following year, each half of the current bill, due 31 January and 31 July. The first year this happens the January payment is effectively one and a half times the bill. We model it in advance and show you how to reduce the payments if income is falling.
Salary versus dividends
Paying yourself from a company involves two routes with different tax treatment. Salary through payroll is a company expense and builds a National Insurance record; dividends come from post-tax profit at lower personal rates. Undocumented drawings that are neither become director's loans, with a 35.75% section 455 charge if not repaid within nine months of the year end.
Questions
Accounting Software Support questions from Truro
Can you fix VAT returns that were filed from the software wrongly?
Yes. We reconcile each filed return to the transactions, identify the errors, and correct them in the software and, where required, with HMRC through the next return or a formal error correction. The cleanup fee covers the software work; any HMRC correction is quoted separately before we start.
What if I want to do my own bookkeeping after setup?
That is exactly what the setup and training are for. Many clients keep their own books in the software we set up and come to us only for the year-end accounts and tax return, which is cheaper for them. We configure bank rules and automations so the routine work is mostly matching, not typing.
Will the setup make my year-end cheaper?
Usually, yes. Our own limited company and sole trader accounts fees assume reconciled records, and a properly set up file produces them. Accounts prepared from a tidy software file take days; accounts rebuilt from a broken one take weeks and cost more. The setup fee is typically recovered in the first year-end.
Can you connect my online shop or payment processor?
Yes. Marketplace and e-commerce platforms, card processors and payment gateways can be integrated so that sales, fees and payouts post automatically and reconcile to the bank. Getting the fee and VAT treatment right on these integrations is where most e-commerce files go wrong, and we configure it as part of the setup.
Who pays for the software subscription?
You do, directly to the software company, so that the data is yours and you can change accountant without losing it. Subscriptions range from a few pounds a month for basic sole trader tools to around £35 for the fuller platforms. We will tell you if a cheaper tier is sufficient.
Do you provide training?
Yes. The £89 session is 90 minutes by video call, recorded for you to replay, covering the tasks you actually do: raising invoices, capturing receipts, matching bank transactions, running the VAT return, reading the reports. A written quick-reference follows. Several staff can attend the same session.
Do you have an office in Truro?
No. IGI Accounting is an online-only firm. We serve Truro and every other UK postcode remotely, with records sent by WhatsApp or email and everything filed electronically. The absence of local premises is why the fee for accounting software support is the same in Truro as anywhere else in the country, and why there is nothing to visit and nothing to print.
Is accounting software support in Truro really the same price as elsewhere?
Yes. The fee published on this page is what a client in Truro pays and what a client in any other part of England pays. It is confirmed in writing before work starts and the invoice matches the quote. Where a higher package applies because your situation is more complex, we say so at the quote stage, never afterwards.
One message from Truro, one fixed price
Tell us what you need. You get one fixed fee in writing, and nothing is filed until you approve it.