HMRC Investigation Support · South London
HMRC investigation support in Upper Norwood, Croydon
HMRC enquiry support in Upper Norwood without the open-ended bill. We quote the first stage at £299 and every subsequent stage before it begins, so you can weigh the cost of continuing against settling at each point. Full enquiries, voluntary disclosures and penalty appeals are all handled online, with HMRC dealing with us as your authorised agent.
from £299 · fixed, per stage
Next deadlines
- VAT return and payment for the quarter that ended last month
- VAT return and payment for the quarter that ended last month
- Company tax return (CT600) due 12 months after your year end (a 31 December year end files by 31 December)
- VAT return and payment for the quarter that ended last month
Who this is for
HMRC Investigation Support for Upper Norwood
Anyone in Upper Norwood, Croydon who has received an HMRC letter: sole traders and landlords with a Self Assessment compliance check, companies with a Corporation Tax or VAT enquiry, employers facing a PAYE review, people who have received a nudge letter about offshore income, crypto or property, and those who know their past returns were wrong and want to disclose before HMRC finds out.
What is included
Everything inside the fixed fee
- Review of HMRC's letter and the return or period under check, with a frank assessment of exposure before you commit
- Agent authorisation so that HMRC deals with us directly and deadlines are managed on your behalf
- A controlled first response: what HMRC is entitled to, what it is not, and the information actually required
- Meetings and correspondence handled, with you briefed before and after every exchange
- Voluntary disclosures prepared and negotiated where tax has been underpaid, minimising penalties
- Penalty mitigation, suspension requests, statutory reviews and tribunal appeals where the facts support them
How it works
HMRC Investigation Support from Upper Norwood, Croydon, step by step
Scope the job
We find out what you need filed, when it is due and what state the records are in, and tell you which fixed-fee package applies.
Agree the price
The fee is confirmed in writing. There is no hourly billing and nothing added for questions during the work.
Hand over the records
Photographs, PDFs, software access or a spreadsheet, sent however suits you. We confirm what we have and what is missing within two working days.
Approve, then we submit
You review the draft with our explanation, sign off, and we file. Receipts, copies and the next deadlines come back to you immediately.
Why IGI
The IGI way of working, in Upper Norwood
One fixed fee for hmrc investigation support in Upper Norwood, Croydon, agreed in writing before any work starts and never changed part-way through the job, however long it takes us.
We work to the HMRC and Companies House calendar, not an appointment diary. Clients in Upper Norwood, Croydon get reminders at 60, 30 and 7 days before each date that applies to hmrc investigation support.
No appointments, no travel across South London, no parking. Everything for hmrc investigation support in Upper Norwood happens online, with a real person on the other end during UK working hours.
A named person handles your hmrc investigation support from Upper Norwood and knows the file, so you are not re-explaining your business to a different helpdesk each time.
We explain hmrc investigation support in the words Upper Norwood, Croydon business owners use, not in accountant's shorthand, and we show our working so you can check it.
You stay in control of hmrc investigation support: drafts go to Upper Norwood clients first, with the figures explained, and nothing leaves us until you say so.
Local facts
About Upper Norwood, Croydon
Upper Norwood, Croydon is in South London, within Croydon, in the SE19 postcode district, England. For businesses in England the tax rules are those set by the UK Parliament: the 20/40/45% income tax bands, Class 4 National Insurance for the self-employed at 6% and 2%, Corporation Tax at 19% to 25%, and Stamp Duty Land Tax on property. Business rates are set locally by the council.
| Place | Distance | Direction |
|---|---|---|
| Norwood, Croydon | 0.5 mi | NE |
| Gipsy Hill | 0.7 mi | NE |
| Crystal Palace | 1 mi | E |
| Knight's Hill | 1 mi | NW |
| Thornton Heath | 1 mi | S |
| Norbury, Croydon | 1 mi | W |
| West Norwood | 1 mi | N |
| West Dulwich | 1 mi | N |
Worth knowing
Rules that come up in this work
Making Tax Digital for Income Tax
Making Tax Digital for Income Tax began in April 2026 for sole traders and landlords with qualifying income over £50,000, extends to those over £30,000 in April 2027 and is planned for £20,000 in April 2028. It requires digital records in compatible software and four quarterly updates to HMRC each year, with a final declaration replacing the traditional return. Payment dates are unchanged.
Late filing penalties
Lateness is expensive in a way that compounds. For individuals, £100 immediately, then daily penalties, then percentage-based ones at six and twelve months, with interest running on unpaid tax throughout. For companies, Companies House penalties scale with delay and double on repeat, and HMRC adds its own for a late CT600. Filing on time is the cheapest tax planning there is.
Payments on account
Payments on account catch out most people in their second year of self-employment. HMRC assumes next year's tax will match this year's and collects half in January and half in July, in advance, on top of the balancing payment. If profits are dropping you can apply to reduce them, but reducing them too far attracts interest. We calculate the right figure rather than guessing.
The Self Assessment calendar
Four dates govern Self Assessment: 5 October to register, 31 October for paper returns, 31 January to file online and pay, and 31 July for the second payment on account. Missing the January date triggers an automatic £100 penalty before any tax is even considered, so we treat it as the fixed point around which the rest of the year is planned.
Director's loan accounts
A director's loan account records money moving between a director and the company that is not salary or dividend. If the director owes the company money nine months and one day after the year end, the company pays section 455 tax at 35.75% of the balance, refundable only when the loan is repaid. Loans over £10,000 are also a benefit in kind unless interest is charged at HMRC's official rate.
Salary versus dividends
The salary-and-dividend split is the central planning decision for an owner-managed company. Salary costs employer National Insurance above £5,000 but is deductible; dividends are not deductible but attract lower personal rates and no National Insurance. The optimum changes each April with the thresholds and depends on the director's other income, so it should be set deliberately every year.
Corporation Tax rates and marginal relief
Companies pay Corporation Tax at 19% on profits up to £50,000 and 25% on profits over £250,000. Between those figures marginal relief applies, producing an effective rate that rises gradually and a marginal rate of 26.5% on each pound in the band. The thresholds are divided by the number of associated companies, so a director with two companies has thresholds of £25,000 and £125,000 for each.
Questions
HMRC Investigation Support questions from Upper Norwood
Will my previous accountant's errors be held against me?
The law holds you responsible for your return, but relying on a competent adviser and giving them full information is a reasonable excuse for many penalties. We establish what happened and present it to HMRC. If the adviser was negligent you may have a claim against them, which we help you document.
What if I disagree with HMRC's conclusion?
You can request a statutory review by an officer not involved in the case, which overturns or varies around a third of decisions, and you can appeal to the First-tier Tribunal within 30 days. We advise on the merits honestly and handle both routes; the £249 penalty appeal fee covers a review request or appeal against a penalty decision.
What is a voluntary disclosure and should I make one?
Telling HMRC about an error before it asks. Unprompted disclosures attract much lower penalties, often nil for careless errors, and are the right course when you know a return was wrong. The Digital Disclosure Service, Let Property Campaign and Worldwide Disclosure Facility are the main routes. Our fee from £599 covers preparing and negotiating the disclosure.
What penalties can HMRC charge?
For an inaccurate return, 0% to 30% of the extra tax for careless errors, 20% to 70% for deliberate ones and 30% to 100% for deliberate and concealed, with higher ranges for offshore matters. Within each range the penalty depends on whether the disclosure was prompted and how much you help. We work to secure the lowest point in the applicable range and suspension where available.
Do I have to attend a meeting with HMRC?
No. You are not obliged to attend a meeting and we often recommend written correspondence instead, which gives considered answers rather than off-the-cuff ones. Where a meeting is useful we attend with you or on your behalf, agree the agenda in advance and take our own notes of what was said.
Can HMRC go back more than one year?
The normal time limit is four years from the end of the tax year, extended to six for careless behaviour and twenty for deliberate behaviour or failure to notify. If HMRC finds an error in one year it will usually ask about others. Part of our job is holding HMRC to the correct time limit for the behaviour actually shown.
Is hmrc investigation support in Upper Norwood really the same price as elsewhere?
Yes. The fee published on this page is what a client in Upper Norwood, Croydon pays and what a client in any other part of England pays. It is confirmed in writing before work starts and the invoice matches the quote. Where a higher package applies because your situation is more complex, we say so at the quote stage, never afterwards.
Do you have an office in Upper Norwood?
No. IGI Accounting is an online-only firm. We serve Upper Norwood, Croydon and every other UK postcode remotely, with records sent by WhatsApp or email and everything filed electronically. The absence of local premises is why the fee for hmrc investigation support is the same in Upper Norwood as anywhere else in the country, and why there is nothing to visit and nothing to print.
Get a fixed quote for Upper Norwood today
Tell us what you need. You get one fixed fee in writing, and nothing is filed until you approve it.