HMRC investigation support in Custom House

Anyone in Custom House who has received an HMRC letter: sole traders and landlords with a Self Assessment compliance check, companies with a Corporation Tax or VAT enquiry, employers facing a PAYE review, people who have received a nudge letter about offshore income, crypto or property, and those who know their past returns were wrong and want to disclose before HMRC finds out.

• Review of HMRC's letter and the return or period under check, with a frank assessment of exposure before you commit
• Agent authorisation so that HMRC deals with us directly and deadlines are managed on your behalf
• A controlled first response: what HMRC is entitled to, what it is not, and the information actually required
• Meetings and correspondence handled, with you briefed before and after every exchange
• Voluntary disclosures prepared and negotiated where tax has been underpaid, minimising penalties
• Penalty mitigation, suspension requests, statutory reviews and tribunal appeals where the facts support them

1. Tell us your situation

   A short message or call about what you do and what needs filing. We ask the questions that determine the right package and nothing more.

2. Fixed fee in writing

   You receive one price for the work, confirmed by email before anything starts. It does not change if the job takes longer than we expected.

3. Send records, review the draft

   Records come by WhatsApp or email. We prepare the draft, explain the figures in plain English and answer your questions.

4. We file, you get the receipts

   Once you approve and the fee is settled, we submit electronically and forward the HMRC or Companies House acknowledgement the same day.

Custom House is in East London, within Newham, in the E16 postcode district, England. Income tax in England follows the UK rates: 20% basic to £50,270, 40% higher to £125,140 and 45% additional, with the personal allowance of £12,570 tapered away above £100,000. National Insurance, VAT and Corporation Tax are UK-wide, and Stamp Duty Land Tax applies to property purchases.

The VAT registration threshold

The £90,000 VAT threshold is measured over any twelve consecutive months, which is why a strong quarter can tip a business over unexpectedly. Registration must follow within thirty days of the end of the month the threshold was crossed. Below the threshold, voluntary registration is worth considering when customers are VAT-registered businesses and costs carry VAT.

Corporation Tax rates and marginal relief

Companies pay Corporation Tax at 19% on profits up to £50,000 and 25% on profits over £250,000. Between those figures marginal relief applies, producing an effective rate that rises gradually and a marginal rate of 26.5% on each pound in the band. The thresholds are divided by the number of associated companies, so a director with two companies has thresholds of £25,000 and £125,000 for each.

Salary versus dividends

Directors of their own companies usually take a salary at or just above the National Insurance thresholds, which keeps the year qualifying for State Pension and is deductible for Corporation Tax, with further income as dividends. Dividends above the £500 allowance are taxed at 10.75%, 35.75% and 39.35% by band and can only be paid from distributable profits after tax, with a minute and voucher each time.

Director's loan accounts

The most common tax problem in owner-managed companies is an overdrawn director's loan account: drawings taken during the year that were never declared as dividends or salary. The company faces a 35.75% charge on the balance outstanding nine months after the year end, and the director may have a benefit in kind. We review the account before every year end to clear it properly.

The Self Assessment calendar

Four dates govern Self Assessment: 5 October to register, 31 October for paper returns, 31 January to file online and pay, and 31 July for the second payment on account. Missing the January date triggers an automatic £100 penalty before any tax is even considered, so we treat it as the fixed point around which the rest of the year is planned.

Payments on account

A common surprise in Self Assessment is the January payment that is far larger than expected. That is the balancing payment for the year just ended plus the first payment on account for the year ahead, which HMRC sets at half of the bill just calculated. We put the figure in your hands months ahead and tell you how to adjust it legitimately when circumstances change.

Late filing penalties

HMRC's penalties for a late Self Assessment return are automatic: £100 the day after 31 January, £10 a day from three months late up to £900, then the greater of £300 or 5% of the tax at six and twelve months. Interest and separate late-payment penalties apply to the tax itself. Companies House charges £150 to £1,500 for late accounts, doubling for a second consecutive year.