E-commerce Accountants · South West
E-commerce accountants in Cheltenham
If your Cheltenham business sells through marketplaces, your own store or both, the hard part is not the bookkeeping, it is the VAT: when the marketplace accounts for it, when you do, how imports are treated, what happens with EU customers. We handle this for sellers across South West and the £149 health check finds the errors before HMRC does.
from £79/mo · fixed, per month
Next deadlines
- VAT return and payment for the quarter that ended last month
- VAT return and payment for the quarter that ended last month
- VAT return and payment for the quarter that ended last month
- Online Self Assessment filing deadline and balancing payment due
Who this is for
E-commerce Accountants for Cheltenham
Online sellers in Cheltenham: marketplace traders on one or several platforms, brands selling through their own store, dropshippers, subscription box businesses, sellers importing stock from overseas, UK sellers with EU or international customers, and businesses approaching or past the £90,000 VAT threshold who need the registration and returns handled correctly.
What is included
Everything inside the fixed fee
- Sales, fees, refunds and payouts reconciled per channel from marketplace and payment-processor reports
- VAT handled correctly for UK sales, marketplace-collected VAT, imports, EU and overseas customers
- Inventory accounting with cost of sales and stock valuation in the top package
- Cloud software integrated with your channels so transactions post automatically
- Annual accounts and Corporation Tax or Self Assessment, with the figures tying back to channel reports
- Marketplace VAT health check: a one-off review of your registrations and settings against the rules
How it works
E-commerce Accountants from Cheltenham, step by step
Tell us your situation
A short message or call about what you do and what needs filing. We ask the questions that determine the right package and nothing more.
Fixed fee in writing
You receive one price for the work, confirmed by email before anything starts. It does not change if the job takes longer than we expected.
Send records, review the draft
Records come by WhatsApp or email. We prepare the draft, explain the figures in plain English and answer your questions.
We file, you get the receipts
Once you approve and the fee is settled, we submit electronically and forward the HMRC or Companies House acknowledgement the same day.
Why IGI
Why Cheltenham businesses file with IGI
No hourly rate and no surprise invoice. Cheltenham clients know the fee for e-commerce accountants before they send a single document, and it stays fixed.
We work to the HMRC and Companies House calendar, not an appointment diary. Clients in Cheltenham get reminders at 60, 30 and 7 days before each date that applies to e-commerce accountants.
We serve Cheltenham remotely by design: records by WhatsApp or email, drafts back for approval, filing electronic. The saving on premises is passed to you in the fee for e-commerce accountants.
A named person handles your e-commerce accountants from Cheltenham and knows the file, so you are not re-explaining your business to a different helpdesk each time.
We explain e-commerce accountants in the words Cheltenham business owners use, not in accountant's shorthand, and we show our working so you can check it.
Nothing is filed for Cheltenham until you have reviewed and approved it. You see the draft, you ask questions, you sign off, then we submit and send you the receipt.
Local facts
About Cheltenham
Cheltenham is in South West, in the GL52 postcode district, England. Income tax in England follows the UK rates: 20% basic to £50,270, 40% higher to £125,140 and 45% additional, with the personal allowance of £12,570 tapered away above £100,000. National Insurance, VAT and Corporation Tax are UK-wide, and Stamp Duty Land Tax applies to property purchases.
| Place | Distance | Direction |
|---|---|---|
| Fairview, South West | 0.4 mi | NE |
| Montpellier | 0.5 mi | SW |
| Bays Hill | 0.6 mi | W |
| Coltham Fields | 0.6 mi | SE |
| Pittville | 0.6 mi | N |
| St Paul's, South West | 0.6 mi | NW |
| Overton Park | 0.7 mi | W |
| Whaddon, Cheltenham | 0.9 mi | NE |
Worth knowing
Rules that come up in this work
Salary versus dividends
Paying yourself from a company involves two routes with different tax treatment. Salary through payroll is a company expense and builds a National Insurance record; dividends come from post-tax profit at lower personal rates. Undocumented drawings that are neither become director's loans, with a 35.75% section 455 charge if not repaid within nine months of the year end.
Director's loan accounts
Money taken from a company has to be something: salary, dividend, expense reimbursement or loan. If it is a loan and remains outstanding nine months after the year end, the company pays tax at the dividend higher rate on it until it is repaid. Clearing the balance with a properly declared dividend before the deadline, where reserves allow, is routine year-end work.
The VAT registration threshold
VAT registration is compulsory once taxable turnover in any rolling twelve-month period exceeds £90,000, or when you expect to exceed that in the next thirty days alone. The test is rolling, not by tax year, and includes zero-rated sales. Businesses regularly cross it without noticing, and late registration means accounting for VAT on sales where it was never charged to customers.
Corporation Tax rates and marginal relief
Corporation Tax is not a flat rate. Profits to £50,000 pay 19%, profits above £250,000 pay 25%, and the band between is taxed at an effective marginal rate of 26.5% through the marginal relief mechanism. Associated companies share the thresholds, which catches directors who own more than one company and is the most common cause of underpaid tax in owner-managed groups.
Late filing penalties
Penalties are the clearest reason to work to deadlines. A Self Assessment return one day late costs £100 regardless of whether any tax is due; three months late adds £10 a day. Late company accounts start at £150 and reach £1,500, and double if the previous year was also late. None of this is negotiable afterwards except through a narrow reasonable-excuse appeal.
Making Tax Digital for Income Tax
Making Tax Digital for Income Tax began in April 2026 for sole traders and landlords with qualifying income over £50,000, extends to those over £30,000 in April 2027 and is planned for £20,000 in April 2028. It requires digital records in compatible software and four quarterly updates to HMRC each year, with a final declaration replacing the traditional return. Payment dates are unchanged.
The Self Assessment calendar
Self Assessment runs on a fixed annual cycle. Registration by 5 October following the tax year, online filing and payment by 31 January, and a second instalment on 31 July for those making payments on account. The penalties for lateness are automatic and escalate monthly, which is why we file early and chase approvals well before the window closes.
Questions
E-commerce Accountants questions from Cheltenham
Can you handle multiple currencies?
Yes. Sales in foreign currencies are converted at the rate on the transaction date for the accounts and at HMRC's published rates for VAT, and the difference between those and what actually lands in your bank is recorded as exchange gain or loss. The software handles this once configured correctly.
How do refunds and returns affect my VAT and accounts?
A refund reverses the sale and the VAT on it in the period the refund is made, not the original sale. Returned stock goes back into inventory at cost. Marketplace reports show these separately and we reconcile them so that both the VAT return and the profit figure reflect actual net sales.
Who accounts for VAT on marketplace sales?
For goods sold to UK consumers through an online marketplace, the marketplace accounts for the VAT if the seller is overseas or the goods are imported in consignments up to £135. A UK seller selling UK-held goods to UK customers accounts for their own VAT. Mixed situations are common and we separate them on every return.
How are imports treated?
Import VAT is charged when goods enter the UK and can be reclaimed as input VAT if you are registered, using postponed VAT accounting so nothing is paid at the border. Customs duty depends on the goods and origin and is a cost, not reclaimable. We make sure the C79 or postponed accounting statements are matched to the return.
What is in the £79 single-channel package?
Monthly bookkeeping reconciled to one marketplace or store's reports, software integration, and the annual accounts and tax return (Corporation Tax for a company or Self Assessment for a sole trader). It is for sellers under the £90,000 VAT threshold; once VAT registration is needed the £129 package applies.
Why does e-commerce bookkeeping cost more than ordinary bookkeeping?
Because a single payout from a marketplace bundles hundreds of sales, fees, refunds, advertising charges and reserves, and each has a different VAT treatment. Reconciling the payout to the underlying report is the job. Our fee is fixed by channels and VAT status rather than by transaction count for exactly this reason.
Do you have an office in Cheltenham?
No. IGI Accounting is an online-only firm. We serve Cheltenham and every other UK postcode remotely, with records sent by WhatsApp or email and everything filed electronically. The absence of local premises is why the fee for e-commerce accountants is the same in Cheltenham as anywhere else in the country, and why there is nothing to visit and nothing to print.
Is e-commerce accountants in Cheltenham really the same price as elsewhere?
Yes. The fee published on this page is what a client in Cheltenham pays and what a client in any other part of England pays. It is confirmed in writing before work starts and the invoice matches the quote. Where a higher package applies because your situation is more complex, we say so at the quote stage, never afterwards.
Ready to fix your fee in Cheltenham?
Tell us what you need. You get one fixed fee in writing, and nothing is filed until you approve it.