Check they’re qualified and regulated
Look for ACCA, AAT, ICAEW or equivalent. Regulated accountants follow professional standards and carry insurance.
Understand the fees
Fixed monthly fees are predictable and usually better value than hourly billing, which punishes you for asking questions. Make sure you know exactly what’s included.
Look at software and responsiveness
Modern, HMRC-recognised, Making Tax Digital-ready software and a real, named contact who replies quickly matter more than a fancy office.
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